Faqs
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Go to the shop#Frequently asked questions
What flooring options does Genix Flooring offer?
Discover various flooring options at Genix Flooring, ranging from luxurious hardwood and versatile laminate to stylish vinyl, elegant tile, and more.
Where does Genix Flooring source its materials?
Rest assured, we exclusively partner with reliable manufacturers renowned for their commitment to quality and durability when sourcing our flooring materials.
How long does the flooring installation process typically take?
The duration required for flooring installation varies based on factors like the floor area's size and the type of flooring chosen.
Does Genix Flooring provide professional installation services?
We are the flooring distributor and we do not provide installation services
Can I request a customized flooring design?
Certainly! At Genix Flooring, we embrace the opportunity to create bespoke flooring solutions that align with your unique style and personal preferences.
How should I maintain different types of flooring?
Our experts go the extra mile by furnishing detailed maintenance guidelines for each flooring type. These guidelines are designed to safeguard your floor's longevity and aesthetic appeal.
Are there warranties offered on Genix Flooring's products and services?
We are the flooring distributors, warranty depends on the manufacturer and we do not provide installation services
Can Genix Flooring assist with flooring projects in remote locations?
We aim to serve clients in far-flung areas as much as possible. You can freely contact us to discuss your project, and we'll collaborate to explore what's possible.
Can Genix Flooring match existing flooring for repairs or extensions?
We try to match existing flooring; however, exact matches cannot always be guaranteed due to product availability and the natural aging process of the current floor.
Can Genix Flooring accommodate my budgetary constraints?
Flexibility is our forte! We work diligently to cater to a wide range of budgets, collaborating closely with you to identify the optimal flooring solution that suits your financial requirements.
Does Genix Flooring cater to commercial spaces as well?
Indeed, we cater to the flooring needs of both residential and commercial spaces, delivering exceptional quality and service in every project we undertake.
Can I schedule a consultation to discuss my flooring project?
Yes, we recommend scheduling a free consultation call with our team. This gives you a valuable opportunity to discuss the details of your flooring project and receive expert guidance customized to your specific needs.
Are there eco-friendly flooring options available at Genix Flooring?
Embracing sustainability, we offer a splendid selection of eco-friendly flooring options, including environmentally conscious materials and products with low emissions.
Can Genix Flooring provide durable solutions for high-traffic areas?
Rest assured, we offer an impressive range of flooring options designed to endure heavy foot traffic, ensuring long-lasting durability without compromising style.
Are the flooring materials resistant to moisture and water damage?
We understand the importance of moisture resistance, so we provide flooring options with remarkable properties to combat water damage, including waterproof laminate and vinyl flooring.
Can Genix flooring handle the removal of old flooring?
We are the flooring distributor and we do not provide installation service
Does Genix Flooring offer samples of flooring materials?
To facilitate your decision-making process, we gladly offer samples of our flooring materials, allowing you to visualize and assess your preferred style and colour options firsthand.
What payment options are available?
To make the method smooth and convenient for you, we have multiple payment options available.
Is there a maximum project size that Genix Flooring is capable of handling?
Genix Flooring can handle projects of any size, from small residential spaces to large commercial areas. Our experienced team can handle any project professionally, no matter the scale.
Can Genix Flooring provide references or testimonials from previous clients?
At Genix Flooring, we prioritize the satisfaction of our customers. If you'd like, we can share references and testimonials that showcase their positive experiences.
Can Genix Flooring assist with flooring projects in different states within the USA?
Certainly! At Genix Flooring, we proudly serve customers across the United States. Regardless of your state, we have the capability and expertise to handle flooring projects in various locations nationwide.